Terms of Service
Last updated: January 1, 2025
1. Services
CyberGeek Recovery provides digital crisis response services including content removal, data takedown, fraud recovery assistance, and related cybersecurity services. Our services are provided on a case-by-case basis, and outcomes may vary depending on the nature and complexity of each situation.
2. Client Responsibilities
Clients must provide accurate and truthful information when submitting a case. Misrepresentation of facts or providing false information may result in termination of services. Clients are responsible for cooperating with our team and providing necessary documentation when requested.
3. Confidentiality
All case details, client information, and communications are treated as strictly confidential. We do not disclose client identities or case information to any third party unless required by law or with your explicit written consent.
4. Fees and Payment
Service fees are discussed and agreed upon before work begins. Initial consultations are provided free of charge. Payment terms and methods will be clearly communicated before any chargeable work is undertaken.
5. No Guarantees
While we employ best-in-class methods and have a strong track record, we cannot guarantee specific outcomes for every case. Results depend on various factors including the platforms involved, jurisdiction, and the nature of the content or fraud.
6. Limitation of Liability
CyberGeek Recovery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific service in question.
7. Termination
Either party may terminate the service agreement with written notice. Upon termination, any fees for work already completed remain due. Client data will be handled in accordance with our Privacy Policy.
8. Contact
For questions about these Terms, contact us at support@cybergeekrecovery.com or message us on WhatsApp.